O A K

Daycare Center Mobile App

Terms and Conditions & Privacy Policy

Last Updated: December 2024

Terms and Conditions

1. Acceptance of Terms

By downloading, installing, or using the Oak Daycare Management Mobile Application ("the App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the App.

2. Description of Service

The App is a daycare management platform that provides the following services:

  • Student enrollment and registration management
  • Check-in and check-out tracking
  • Billing and invoicing services
  • Communication between parents and staff
  • Event and activity notifications
  • Daily activity reporting
  • Staff management and scheduling

3. User Accounts and Responsibilities

3.1 Account Creation: Users must create an account to access the App's features. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Accurate Information: You must provide accurate, current, and complete information during registration and keep it updated.

3.3 Account Security: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

  • Use the App for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to the App or its systems
  • Interfere with or disrupt the App's functionality
  • Share your account credentials with others
  • Upload or transmit harmful content, including viruses or malware
  • Violate any applicable laws or regulations

5. Data and Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Payment Terms

6.1 Subscription Fees: Some features of the App may require payment. All fees are non-refundable unless otherwise stated.

6.2 Billing: Payments will be charged to your payment method on a recurring basis as specified in your subscription plan.

6.3 Cancellation: You may cancel your subscription at any time through your account settings.

7. Intellectual Property

The App and its content, including but not limited to text, graphics, logos, and software, are owned by Oak Daycare Management and are protected by intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Oak Daycare Management shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App.

9. Termination

We may terminate or suspend your account and access to the App at any time, with or without cause, with or without notice.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the App.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, United States, without regard to its conflict of law principles.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@oakdaycare.com


Privacy Policy

1. Information We Collect

1.1 Personal Information: We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Child's name, date of birth, and emergency contact information
  • Payment and billing information
  • Profile information and preferences

1.2 Usage Information: We automatically collect certain information about your use of the App, including:

  • Device information (device type, operating system, unique device identifiers)
  • App usage data (features accessed, time spent, interactions)
  • Log data (IP address, browser type, access times)

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the App's services
  • Process payments and manage billing
  • Send notifications about events, activities, and important updates
  • Facilitate communication between parents and staff
  • Improve and personalize the App experience
  • Ensure the security and safety of children
  • Comply with legal obligations

3. Information Sharing and Disclosure

3.1 With Your Consent: We may share your information with third parties when you give us explicit consent.

3.2 Service Providers: We may share information with trusted third-party service providers who assist us in operating the App, including:

  • Firebase (data storage and hosting)
  • Payment processors
  • Communication services
  • Analytics providers

3.3 Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

6. Children's Privacy

Our App is designed for use by parents and daycare staff to manage children's information. We collect children's information only with parental consent and in compliance with applicable laws, including the Children's Online Privacy Protection Act (COPPA).

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt-out of certain communications
  • Control notification preferences

8. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the App.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@oakdaycare.com

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.

13. GDPR Compliance

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). Please contact us for more information about these rights.